Refund Policy
Last updated: August 2026
Fitness+ subscriptions
You can cancel your subscription at any time and keep access until the end of the current billing period. Charges already made for the current period are generally non-refundable, except where required by law.
14-day first-purchase guarantee
If it's your first Fitness+ purchase and FitForza isn't for you, contact us within 14 days of the charge and we'll refund it in full — no questions asked.
Purchases through app stores
Subscriptions bought through Google Play or the App Store are billed by those stores and follow their refund processes. Start a refund request from your store account; we'll help if you get stuck.
Wellness wallet
Wellness wallet contributions are your personal balance, not a fee. You can pause contributions at any time from the Android or Windows app; contact support to arrange a balance withdrawal.
How to request a refund
- Open a ticket from the Support tab in the app or the support button on this site, or
- Email support@fitforza.com from your account email with the charge date and amount.
Approved refunds are returned to the original payment method within 5–10 business days.